Services
AI Assistants & Chatbots
Assistants that answer customers, qualify leads and put your company knowledge at your team's fingertips.
What it is
An assistant that answers from your material — your policies, your product details, your past answers — instead of generic internet content.
Where it helps most
Front-line questions with predictable answers: order status, hours, product details, onboarding steps, internal "where do I find" questions.
Sound familiar?
- The same customer questions arrive every day and interrupt real work.
- Enquiries that come in after hours wait until morning.
- Company knowledge lives in people's heads and scattered documents.
What's included
Source material review
We gather the documents, policies and past answers the assistant should rely on.
Assistant build
A bilingual assistant grounded in your content, with clear limits on what it will answer.
Escalation rules
When the assistant is unsure, it hands over to a person with the full conversation attached.
Review loop
You see what people asked and what the assistant said, so the answers keep improving.
Questions about this service
What stops it from inventing answers?
It answers from your approved content, and it is built to say it does not know rather than guess.
Can it work in French and English?
Yes. Assistants reply in the language the visitor writes in.
Where does the conversation data live?
We choose tools that keep your data under your control and set a retention period with you.